NSW Justice Technology Case Study

Correctional Centre AVL Upgrade Across NSW

Masters Voice Technology delivered a coordinated Audio Visual Link upgrade across NSW correctional centres, modernising camera, conferencing and AVL suite technology within complex, access-controlled operational environments.

11 Correctional centres
11 IRR room upgrades
2 Corrective AVL suites
NSW Multi-site rollout
Explore the Project → Government AV
Understanding AVL

What is an Audio Visual Link Suite?

An AVL Suite is a purpose-built Audio Visual Link room designed for controlled video communication within a correctional environment.

It is more than a standard video conferencing room. Cameras, conferencing endpoints, displays, audio, video conversion and network-connected AV technology operate together as one integrated system.

The result is a dedicated environment where authorised participants can communicate remotely using professionally installed and managed audio visual technology.

AVL
Audio Visual Link

One room. Multiple integrated technologies.

Professional room cameras
Video conferencing codec
Commercial displays
Integrated room audio
Network video encoding
HDMI and video conversion
The AVL Workflow

From room camera to connected AVL session

Cameras, conferencing, audio, displays and network-connected video infrastructure operate together as one integrated room system.

01 — Capture

Capture the Room

Professional PTZ and room-camera technology provides the video capture required within the Audio Visual Link environment.

02 — Connect

Video Conferencing

Cisco Webex conferencing endpoints connect the room to authorised remote participants and services.

03 — Integrate

Route Audio & Video

Displays, network encoders, converters, amplification and loudspeakers connect the room to the AVL system.

04 — Verify

Test & Document

Commissioning, UAT, asset capture, IP information and as-built documentation complete the handover.

The Solution

A repeatable AVL upgrade built for multi-site delivery

Masters Voice Technology used the approved project design and DCJ technical requirements to create a consistent installation and commissioning methodology across each site.

IRR Upgrade

Camera & Codec Modernisation

Existing IRR room environments were upgraded with professional Sony PTZ camera technology integrated with Cisco Webex conferencing infrastructure.

Kempsey

Two Corrective AVL Suites

Two dedicated suites incorporated displays, cameras, network encoding, video conversion, room audio, equipment power and conferencing technology.

Infrastructure

Cabling & Rack Integration

Structured cabling and internal rack wiring were installed and coordinated around the approved project documentation and DCJ cabling standards.

Handover

Tested & Documented

Commissioning, UAT, IP information, serial-number asset capture, installation records and as-built documentation completed the delivery process.

Integrated Technology

Technology behind the AVL upgrade

The project combined professional cameras, Cisco conferencing endpoints, commercial displays, video encoding, room audio and managed equipment infrastructure.

Sony

PTZ Camera

Professional controllable camera technology used across the IRR upgrade.

SRG-X120 Series

Cisco Webex

Conferencing

Room conferencing infrastructure integrated with the upgraded AVL environments.

Codec Plus · Codec EQ

Samsung

Commercial Display

Commercial display technology used within the corrective AVL suite environment.

QM32R

Minrray + Wisenet

Camera Infrastructure

PTZ and dome camera technology formed part of the dedicated corrective-suite video capture system.

UV570S · HCV-6080RP

Wisenet + Beneston

Encoding & Conversion

Network encoding and HDMI/AHD conversion connected the various video sources and room infrastructure.

SPE-410A · AHD-ER03HRS

Extron + JBL + APC

Audio & Infrastructure

Amplification, loudspeakers and managed rack power completed the integrated AVL suite.

MPA-152 · Control 23-1 · AP7920B

Multi-Site Delivery

One technical standard across metropolitan and regional NSW

The rollout covered eleven correctional facilities, requiring access planning, equipment preparation, travel coordination, installation, commissioning and close-out to follow one repeatable delivery process.

Bathurst Dillwynia Goulburn Hunter Junee Kempsey · IRR + 2 AVL Suites Macquarie Nowra OMPCC Shortland Silverwater Women's
01

Plan

Confirm access, room availability, construction information and site-specific requirements.

02

Prepare

Prepare equipment, cabling, documentation and site-specific safety requirements.

03

Install

Upgrade cameras, conferencing, infrastructure and corrective-suite technology.

04

Verify

Commission, test, complete UAT and deliver required close-out documentation.

Quality & Commissioning

Installation was only complete when the system was tested

Cabling verification, commissioning, asset records, User Acceptance Testing and as-built information formed an integral part of the project delivery.

Cabling QA

CAT6 Testing

Structured cabling verification included wiremap, attenuation, NEXT, return-loss and time-domain testing requirements.

Video QA

SDI Testing

Video infrastructure testing included signal eye diagram, jitter and bandwidth verification.

Safety

Site-Specific SWMS

Site-specific Safe Work Method Statements formed part of the controlled-site installation process.

Commissioning

User Acceptance Testing

Masters Voice supported final configuration and UAT in coordination with the DCJ AVT/ICT project team.

Asset Records

IP & Equipment Information

Serial numbers, MAC addresses and relevant patching information were captured for project close-out.

Handover

As-Built Documentation

Completed installation records, project photographs and final as-built information supported handover.

The Results

A more consistent AVL environment across the rollout

The project modernised critical room technology across eleven correctional centres while delivering two comprehensive corrective AVL suite upgrades at Kempsey.

Standardised camera technology A consistent professional PTZ camera platform across the IRR upgrade sites.
Modern conferencing endpoints Cisco Webex infrastructure integrated with upgraded room technology.
Two dedicated AVL suites Kempsey received comprehensive camera, display, audio, encoding and conversion infrastructure.
Repeatable commissioning Testing and handover followed a common multi-site delivery methodology.
Improved asset visibility Equipment and network information supports future system management.
Statewide delivery capability Metropolitan and regional sites were coordinated under one project standard.
Why This Project Matters

Critical AVL technology must be consistent, maintainable and documented

An Audio Visual Link Suite within a correctional environment is not simply another meeting room.

Cameras, conferencing, audio, video distribution, structured cabling and supporting equipment need to operate together as a predictable room system.

Applying a repeatable technical and commissioning standard across multiple facilities creates a clearer foundation for ongoing operation, maintenance and future technology upgrades.

Multi-Site Justice AV

One accountable rollout methodology

Consistent installation, testing and documentation make large AV estates easier to understand, maintain and progressively modernise.

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Related Capability
Government

Courtroom & Tribunal AV

AV design, integration and support for government and public-sector environments.

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Video Conferencing

Professionally integrated room-based conferencing and collaboration systems.

Video Conferencing → Infrastructure

Communications Cabling

Structured cabling, rack integration, termination and testing.

Communications → Integration

Commercial Audio Visual

Complete AV installation, integration, commissioning and technical delivery.

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Government AV Projects

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Frequently Asked Questions

Correctional Centre AVL FAQs

What is an Audio Visual Link Suite?
An AVL Suite is a dedicated Audio Visual Link room that integrates cameras, conferencing technology, displays, room audio and supporting video infrastructure into one managed environment.
What was upgraded across the NSW correctional centres?
The rollout included IRR camera and conferencing upgrades across eleven correctional centres, together with two additional corrective AVL suite upgrades at Kempsey.
What technology was used in the IRR upgrade?
The IRR upgrade included professional Sony PTZ cameras integrated with Cisco Webex conferencing infrastructure and the required mounting, cabling, testing and documentation.
What technology was installed in the Kempsey AVL suites?
The suites incorporated commercial displays, PTZ and dome camera technology, network video encoding, HDMI/AHD conversion, room audio, managed rack power and Cisco Webex conferencing.
How was work managed inside active correctional facilities?
Delivery required controlled contractor access, site-specific safety documentation, coordination with facility representatives, installation scheduling and structured commissioning processes.
What happened before project handover?
The project required system testing, commissioning, User Acceptance Testing, equipment and IP information, installation records and as-built documentation.
Government & Justice AV

Planning an AV upgrade across multiple government facilities?

Masters Voice Technology can coordinate AV installation, structured communications, commissioning, documentation and support through one accountable technology delivery team.

Prepare a multi-site AV brief

  • List the facilities, room types, existing platforms and intended uses.
  • Identify site contacts, contractor-access requirements, available work windows and continuity needs.
  • Define client IT responsibilities, approved design requirements and the equipment to retain.
  • Agree commissioning, user acceptance testing, asset records, as-built documentation and staff handover.
  • Set out the ongoing support scope, service hours and escalation responsibilities.

Explore government AV integration, communications cabling and ongoing AV support when defining the project scope.

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