PROJECT CASE STUDY NCAT · CIVIC TOWER JUSTICE TECHNOLOGY

Four hearing rooms. One consistent AV workflow.

Masters Voice Technology delivered four purpose-built hearing-room AV systems for the NSW Civil and Administrative Tribunal at Civic Tower in Sydney—bringing professional audio, conferencing, camera systems, evidence presentation, recording and accessible listening into one coordinated environment.

4 Rooms Standardised hearing-room design
Q-SYS Audio processing and routing
Cisco Webex Audio Visual Link participation
Accessible Infrared hearing assistance
THE PROJECT BRIEF

Make every hearing room behave like the same room.

Tribunal environments bring together members, applicants, respondents, legal representatives, witnesses and remote participants. The technology therefore needed to support consistent communication without forcing users to manage separate audio, video and presentation systems.

01

Remote participation

Enable authorised remote participants and witnesses to communicate clearly with people inside the hearing room.

02

Speech capture

Capture clear speech from tribunal and participant positions using dedicated microphones and controlled audio processing.

03

Evidence presentation

Route digital sources, documents and physical evidence to nominated displays and conferencing destinations.

04

Recording workflow

Integrate professional video and audio recording into the complete hearing-room signal path.

05

Accessible listening

Provide hearing-assistance functionality as part of the room rather than as an isolated add-on.

06

Government documentation

Coordinate cabling, testing, system documentation and as-built information within the broader construction program.

HEARING-ROOM WORKFLOW

From spoken word to remote participant—one connected signal path.

01

Capture the hearing

Gooseneck microphones, supplementary room capture and PTZ cameras collect speech and video from nominated participant positions.

02

Process and route

Q-SYS processing, Dante audio networking and professional video infrastructure manage room audio, camera feeds, conferencing and presentation sources.

Integrated audiovisual technology workflow used within the NCAT hearing rooms
03

Connect remote participants

Cisco conferencing connects authorised remote attendees, witnesses and other participants with the room's cameras, microphones, displays and audio.

04

Present, hear and review

Commercial displays, room loudspeakers, evidence presentation and hearing-assistance technology complete the local hearing experience.

NCAT tribunal hearing room audiovisual system architecture
STANDARDISED ARCHITECTURE

One technical standard across four different hearing spaces.

The solution brings microphones, conferencing, cameras, displays, audio processing, video routing, recording, room control and accessibility together around a repeatable hearing-room architecture.

  • Q-SYS central digital signal processing and audio routing
  • Cisco Webex conferencing for Audio Visual Link participation
  • Dante-enabled networked audio infrastructure
  • Multi-camera room coverage and commercial displays
  • Extron presentation switching and signal extension
  • Blackmagic professional video routing
  • Integrated hearing assistance and recording
TECHNOLOGY PLATFORM

Purpose-built technology for hearing-room communication.

Each technology performs a defined part of the hearing workflow while operating as part of the complete room system.

Q-SYS audio processing and control used in the NCAT hearing rooms
AUDIO PROCESSING

Q-SYS Core 24f

Central DSP and audio routing connect room microphones, conferencing audio, recording, loudspeakers and other nominated audio sources.

Q-SYS product information ↗
Cisco Webex conferencing system supporting remote participation in the NCAT hearing rooms
AUDIO VISUAL LINK

Cisco Webex Codec Pro

Conferencing infrastructure connects remote participants with the room's professional microphones, cameras, loudspeakers and displays.

Cisco product information ↗
PTZ camera coverage across an NCAT hearing room
VIDEO CAPTURE

Multi-camera hearing coverage

PTZ camera infrastructure provides multiple viewing positions for Audio Visual Link sessions and different hearing-room layouts.

Extron video switching and distribution used for hearing-room evidence presentation
VIDEO DISTRIBUTION

Extron signal management

Switching, scaling and signal-extension equipment manages presentation sources and video distribution throughout the hearing environment.

Masters Voice Extron capability →
Epiphan hearing-room video recording system
RECORDING

Epiphan and Blackmagic

Professional recording and video-routing infrastructure allows nominated hearing-room audio and video signals to reach recording destinations.

PROFESSIONAL AUDIO

Microphones, amplification and loudspeakers

Audix gooseneck microphones and supplementary room capture feed the Q-SYS processing environment, with networked amplification and distributed loudspeakers providing controlled room audio.

Dante networking provides the digital-audio transport layer between compatible devices.

Learn about Dante at Audinate ↗
PARTICIPATION & EVIDENCE

Technology that supports the hearing—not the other way around.

A tribunal room needs to accommodate more than conferencing. Participants may need to present digital content, review physical evidence, hear proceedings clearly and participate from outside the room.

Evidence presentation

Integrated presentation points, Extron switching and scaling, an Elmo visual presenter and professional video routing support digital and physical evidence workflows.

Accessible participation

Infrared hearing assistance was integrated into the room solution to provide an additional listening pathway for users requiring hearing support.

Read our hearing augmentation planning guide →
Integrated presentation, listening and review technology in an NCAT hearing room
PROJECT DELIVERY

The work behind reliable hearing-room operation.

The visible technology was only one part of the project. Equipment racks, structured cabling, power-control infrastructure, signal testing and documentation were coordinated within the wider construction environment.

01

Infrastructure

Equipment racks, custom connection plates, communications cabling and integration points.

02

Integration

Connect AV equipment with client-supplied network and computing infrastructure.

03

Commissioning

Test structured cabling, speaker systems, SDI paths and functional AV workflows.

04

Handover

Complete asset information, cable schedules and as-built project documentation.

NCAT Civic Tower hearing-room AV installation and commissioning
PROJECT OUTCOMES

Four rooms. One predictable technology environment.

The completed solution gives NCAT consistently equipped hearing spaces capable of supporting local proceedings, remote participation, evidence presentation, hearing assistance and recording.

STANDARDISED

Four hearing rooms

Consistent system architecture and operational approach across each space.

CONNECTED

Remote proceedings

Integrated cameras, conferencing, microphones and displays support Audio Visual Link participation.

ACCESSIBLE

Hearing assistance

Accessible listening functionality is incorporated into the room technology environment.

DOCUMENTED

Structured handover

Tested infrastructure supported by asset, cabling and as-built project information.

WHY THIS PROJECT MATTERS

Clear communication is part of the hearing process.

Hearing-room technology has to serve people with different roles, different locations and different accessibility requirements while remaining predictable for staff operating the facility.

The NCAT Civic Tower project demonstrates how professional AV integration can connect microphones, cameras, conferencing, evidence presentation, recording and hearing assistance into one coordinated operational workflow.

NCAT's official information identifies Civic Tower, 66 Goulburn Street Sydney as one of its Sydney CBD registry locations.

PROJECT QUESTIONS

NCAT hearing-room AV project FAQs.

How many hearing rooms were delivered?

Masters Voice Technology delivered four purpose-built hearing-room AV systems at NCAT Civic Tower in Sydney.

How do remote participants join proceedings?

Cisco Webex conferencing is integrated with the hearing-room cameras, microphones, loudspeakers and displays to support Audio Visual Link participation.

How is hearing-room audio managed?

Q-SYS processing manages microphone inputs, conferencing audio, loudspeaker feeds and other nominated audio destinations, with Dante used within the networked-audio environment.

Can physical evidence be displayed?

Yes. The system incorporates presentation connectivity and an Elmo visual presenter along with professional switching and video routing.

Is hearing assistance included?

Yes. Infrared hearing-assistance technology forms part of the installed hearing-room solution.

Does Masters Voice deliver other government AV projects?

Masters Voice Technology delivers integrated AV systems across government, justice, council and other public-sector environments.

Explore government capability →
PLAN A SIMILAR PROJECT

Designing a hearing room, tribunal space or secure conferencing environment?

Masters Voice Technology can assist with AV design, system integration, communications infrastructure, commissioning, documentation and ongoing support.