Project Category
Digital Signage
The Challenge
Mediai, affiliated with the Media Federation of Australia, connects Australia's leading media agencies to national advertising and communications networks. Managing live media campaigns across more than 70 agency offices nationwide required a reliable partner capable of deploying and supporting a large-scale digital signage managed service — keeping every screen, player and network running without interruption.
Mediai's previous model relied on multiple contractors with inconsistent support processes. The result was fragmented rollout schedules, downtime caused by unmonitored equipment, inconsistent hardware imaging and network configuration across sites, and slow incident response due to the absence of centralised management. They needed a single accountable national partner.
Project Goals
Every location in the Mediai network now operates on an identical, reliably configured platform with consistent content playback performance. Issues are identified and resolved remotely before downtime impacts live advertising campaigns. The consolidated service model has reduced operational costs compared to the previous multi-vendor approach, and weekly SLA reporting provides full transparency across the national network.
The engagement demonstrates MVT's capability to manage complex, multi-site service programs at scale — combining technical expertise with national reach under a single managed service model.
The System Work Flow
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The Solution
Technology Delivered
Video Observation
Audio Capture
Therapist Communication
Recording & Review
